Health iPASS Revenue Cycle Insights

Working Together to Accelerate Patient Payments: Health iPASS Partners with POS

Posted by Rajesh Voddiraju on Apr 9, 2019 1:46:04 PM

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PartnershipsIt’s springtime again, folks! I don’t know about you, but I’m getting the home improvement itch! When I’m working on a project, I love using tools that have multiple capabilities through different configurations and attachments. You get a lot more bang for your buck, the different tool capabilities complement and enhance each other, and you only have to haul one box out of the shed! At Health iPASS, we love our channel partners because they allow our platform and theirs to do just that—increase the functionality of each organization’s technology and strategically leverage each other’s networks to increase our market reach.

That’s why Health iPASS is thrilled to announce our new partnership with Professional Office Services, Inc. (POS). The combined functionality of Health iPASS and POS optimizes patient revenue cycle performance, lowers time and costs to collect, and provides the convenient and transparent payment experience modern healthcare consumers want.

According to Mike Bigler, POS Senior Vice President of Sales, “For nearly 50 years, POS has offered industry-leading patient communications solutions to help healthcare practices remain strong and viable in an ever-changing healthcare landscape. Health iPASS is an example of the type of partnership our practices are looking for when it comes to improving practice engagement and practice A/R. We are extremely optimistic that this partnership will accelerate targeted patient communication solutions enhanced by revenue cycle technology to help practices and patients carry through on patients’ financial responsibility.”

This strategic partnership provides medical practices with a full suite of services that work together to  improve the patient revenue cycle and combines the capabilities and features of Health iPASS software (such as our streamlined check-in and payment solution that enables upfront collection of co-pays/deductibles/co-insurance) with POS Statement Processing and Online Bill Pay Services. POS minimizes back-office patient payment collection tasks by providing print services, digital messaging, and patient payment services. Together, Health iPASS and POS will help medical practices address the growing burden of patient payment responsibility with an expanded, multi-functional solution.

There’s nothing quite as satisfying as stepping back and looking at a completed home improvement project, especially when you are able to also congratulate yourself on your efficient and innovative use of your available tools. That’s the kind of feeling Health iPASS clients are getting when they see kind of results they are able to achieve (like a 97% residual balance collection rate) with our end-to-end patient revenue cycle solution, now expanded and enhanced with POS Statement Processing and Online Bill Pay Services. We are pleased to welcome POS to the Health iPASS family, and we look forward to what we can achieve for our clients together!

For the full story, check out our news release!

Topics: Partnerships, optimizing patient payments

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