HealthiPASS Insights

Frost-Arnett CEO Offers Insight on Strategic partnership to improve Patient net collection rates

Posted by Jason Meyer on Feb 15, 2018 4:30:50 PM

FA.pngThe following guest post was submitted by Jason Meyer, CEO of Frost-Arnett. For more information on the Frost-Arnett/HealthiPASS partnership, please click here.

The proliferation of high deductible health plans (HDHP) has resulted in a dramatic increase in the amount of healthcare that is paid directly from the patient. Per The Kaiser Family Foundation, a nonpartisan think tank, in 2016 the average deductible was $1,478, up 49% from 2011. Further, it is estimated that 25% of Americans now have high-deductible plans and there is no signs of that slowing down. As the out-of-pocket portion of the overall healthcare bill has increased dramatically, so has the amount that healthcare providers write off and end up in the bad debt setting. This has CFO’s, Directors of Revenue Cycle and Physician Practice Managers looking for alternative ways to collect more from their patients at the time of service.

With over 125 years of experience, Frost-Arnett is intimately familiar with the issue of collecting patient balances and the growing issue it is presenting our clients. As such, we continually monitor the marketplace for alternative ways we can help our clients improve collections, reduce accounts receivable outstanding and increase cash flow. We were very intrigued by the Health iPASS solution from the moment that we met Rajesh and his team. The front-end of the healthcare system – especially in the physician practice setting - has been historically very inefficient in collecting the patient portion. 

Typically that position is staffed by someone who has likely not been with the practice for a long time, has no incentive to ask for co-pays or past due balances and typically has not been trained to handle that process efficiently. Additionally, often the technology for the practice to estimate the patient pay portion of their bill is not present at the time of check in. So the point of service is not equipped to estimate and collect that amount at the time of the visit.
 

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Topics: Patient Check-in, Revenue Cycle Management, Point of Service Payments, Patient Consumerism, The HealthiPASS Solution, Patient Check-In Kiosks, Patient Debt, Medical Billing, healthcare payments, patient pay

HealthiPASS CEO Rajesh Voddiraju interviewed on tastytrade financial network

Posted by HealthiPASS on Dec 14, 2017 5:17:42 PM

Wikipedia defines the term "bootstrapping" as:

"...starting a business without external help or capital."

Our Founder and CEO Rajesh Voddiraju is the perfect model for bootstrapping having started HealthiPASS with his own capital as a direct response to his own personal experience with the often confusing and complicated healthcare patient billing process. Over three years later and following a second round of funding, HealthiPASS has evolved into a revenue cycle efficiency trailblazer that is fundamentally changing patient revenue collection in healthcare with an intuitive, transparent, patient-centric solution that virtually guarantees payment.

Rajesh was invited by the online investment network tastytrade to speak about the mission and vision of HealthiPASS to help healthcare providers prevent denied claims, increase patient revenue collection, and promote cost transparency. Listen to the full interview below:

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Topics: The HealthiPASS Solution

HealthiPASS secures $7.2M Series A to transform patient payments

Posted by HealthiPASS on Dec 6, 2017 8:05:22 AM

CHICAGO – December 6, 2017 – HealthiPASS, a patient check-in and payment technology provider that helps patients and providers combat the new healthcare reality of higher patient out of pocket expenses, announced it has raised a $7.2 million Series A funding round, led by FCA Venture Partners, with participation from venture firms from the Bay Area to Boston including: OCA Ventures, Healthy Ventures, HealthX Ventures, Waterline Ventures and a small group of strategic investors. The funds will be used to further innovate and expand the patient payments platform and sell into ambulatory healthcare settings across the country.

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Topics: Revenue Cycle Management, The HealthiPASS Solution

What we learned at MGMA 2016

Posted by The HealthiPASS Sales Team on Nov 14, 2016 8:13:00 AM

There have been many takeaways to process and many people engaging with us since MGMA ended on November 2, but we’re finally catching up, and ready to share our experience from arguably the most important industry gathering of the year!

The conference featured hundreds of medical practice executives, administrators, physicians, vendors, industry experts and speakers, which gave us an invaluable opportunity to interact with some of the most influential people in healthcare.

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Topics: The HealthiPASS Solution, Patient Check-In Kiosks

Changes to Make Kiosks More Administrator Friendly

Posted by HealthiPASS on Oct 25, 2016 1:13:35 PM

Kiosks are transforming the customer service experience for patients.  However, the importance of making kiosks more administrator friendly is often overlooked.  Patients can only have an optimized customer service experience using kiosks if administrators can easily access them as well.  Administrators need to be able to complete front-end tasks as efficiently as possible.  Toward that end, several helpful features enhance ease-of-use by staff.

[DOWNLOAD] These innovations can drastically improve patient collections

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Topics: The HealthiPASS Solution, Patient Check-In Kiosks

Visit Us At The 2016 AAOS Annual Meeting & Witness The HealthiPASS Solution

Posted by HealthiPASS on Feb 29, 2016 8:30:26 AM

Going to the 2016 AAOS Annual Meeting? We are too! And we couldn’t be more excited to be a participating exhibitor at this year’s big event.

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Topics: The HealthiPASS Solution

Orthopedic Group Achieves Patient Net Collection Rates of 96% With HealthiPASS

Posted by HealthiPASS on Feb 20, 2016 8:00:00 AM


The Orthopedic Center of Palm Beach County (OCPBC) is a premier orthopedic practice that has served the local community for over 64 years. They value the ability to provide patients with the highest level of service, both in the exam room and long after.

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Topics: Patient Check-in, The HealthiPASS Solution, Healthcare Technology