Health iPASS Revenue Cycle Insights

Deductible Resets Are Coming In January to Freeze Up Your Operating Income: Are You Prepared?

Posted by Allyson Howard on Nov 8, 2019 10:30:00 AM

As any home or vehicle owner knows, preparing for the big freeze ahead of the winter months can save you countless headaches and unexpected bills. For example, last year during the midwestern polar vortex I had a toilet pipe that went through my garage wall freeze due to poor insultation. Luckily, we were able to get it fixed before the pipe burst, to the tune of about $600. You can bet that we are more prepared this year with better insulation and a garage space heater. If you would spend the time to winterproof your major investments like homes and cars, then why not your medical practice?

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Topics: price transparency, card on file, deductible resets, Health iPASS features

Bad Debt and Aged A/R: Symptoms of Financial Infection

Posted by Allyson Howard on Aug 29, 2019 11:10:21 AM

Hey folks! Guess what will be here before we know it? Flu season! Yup! In a month or so, it will be time to get those flu shots or stock up on elderberry syrup if shots aren’t your thing. My favorite part of the flu? Hmm. I’m torn between the bone-cracking aches and pains and the feeling that my body has been thrown into a raging bonfire, alternating with full-body chills. Sounds like fun, right? Yeah... not so much.

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Topics: price transparency, Reduce Bad Debt, Aged A/R

Patient Payment Automation is a Manifestation of a Healthcare Culture Shift

Posted by Billy Kopp on Mar 17, 2019 1:14:42 PM

In the immortal words of Ferris Bueller of the perennial 80s favorite Ferris Bueller’s Day Off: “Life moves pretty fast. If you don’t stop and look around once in a while, you could miss it.” And oh, how true those words are, especially these days where today’s big news is tomorrow’s forgotten Instagram post. If you picked up 80s Ferris and dropped him down in 2019, he would be in for a serious culture shock. Pop culture has been changing so quickly, it could make you dizzy. However, some things are slow to change and catch up the expectations of today. One industry that is notoriously change resistant? Healthcare.

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Topics: price transparency, patient revenue cycle, healthcare consumerism, automation, patient payment, 2019 patient revenue cycle predictions

Don’t Just Roll the Dice When it Comes to Collecting Patient Payments! Visit Us at #MGMA2019FC Booth #208 to Beat the Odds!

Posted by John Vezina on Mar 4, 2019 12:56:40 PM

Ever feel like collecting patient payments is somewhat of a crap shoot? Statistically, it is, especially if you rely on outdated billing and payment methods like sending paper statements and allowing patient A/R to stagnate over 90+ days because you never asked for patient payment assurance. Did you know that 60 percent of all patients never pay their medical bill once they leave the office? Yikes. I don’t like those odds at all!

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Topics: price transparency, patient payment, MGMA2019FC

28 States Have Enacted Healthcare Price Transparency Legislation. It’s Time to Do Better!

Posted by Allyson Howard on Mar 2, 2019 8:00:00 AM

You may have heard the phrase, “Build a better mousetrap, and the world will beat a path to your door," which is often attributed to Transcendentalist writer and philosopher Ralph Waldo Emerson. This quote embodies the power of innovation to solve even the smallest problems. But what if your problem was much bigger than a mouse? What if it involved an enormous industry that makes up 17.9 percent of the U.S. GDP, an industry where life and death literally hang in the balance? What if that industry was hemorrhaging money, with skyrocketing costs beyond any other developed country sometimes without the quality to justify such costs? You have likely guessed that we are speaking of the healthcare industry. The “mousetrap” here are the current efforts to increase healthcare price transparency. And you know what? Many providers need to do something better.

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Topics: Patient Payments, price transparency, healthcare consumerism

Top Three Patient Payment Objections to Keeping a Card-on-File, and How to Change Their Minds

Posted by Billy Kopp on Feb 16, 2019 6:00:00 AM

If you’ve spent any time on our website or have seen members of our sales team at a conference, you might have heard that our clients are collecting over 97% of residual balances when patients check in with Health iPASS and opt to keep a card-on-file (COF). When compared with the industry average of 12%, that’s kind of a big deal (insert winky face here). The true key to this kind of collection success is collecting payment assurance via establishing a card-on-file COF policy to pay for post-adjudication balances. That sounds great for practice managers, but what about the patients? Here are some of the objections that may arise regarding keeping patient payment information on file, and how to gently overcome them.

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Topics: Credit Card on File, price transparency, patient revenue cycle, patient payment, 2019 patient revenue cycle predictions

Register For Our December 13th Webinar to Future-Proof your Revenue Cycle in 2019!

Posted by John Trader on Nov 20, 2018 3:39:05 PM

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Topics: Patient Payments, price transparency, patient revenue cycle, Webinars

“Go All In” On a Patient Payment Solution at the Bones of PA Conference. Visit Us at Booth #17!

Posted by Jeremy Thorne on Oct 18, 2018 11:27:31 AM

No one likes an unfinished task. One might even say that “a job half done is as good as none.” That’s got to make you wonder-- why are providers only taking half-measures towards fixing a broken patient revenue cycle?

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Topics: The HealthiPASS Solution, price transparency, optimizing patient payments, improved patient experience

Find Out How to Optimize Patient Payments as Elective Procedure Season Approaches at the Midwest AAOE Fall Meeting

Posted by Greg Rakas on Oct 11, 2018 11:49:48 AM

You know what’s a great way to spend a crisp, mid-October weekend? Driving through the mountains, enjoying the changing fall leaves, and maybe stopping by a quaint roadside stand for some hot cider. If you are down in the Ozarks, why not stop by the Midwest AAOE Fall Meeting? Health iPASS will be there, sharing our patient revenue cycle solution with providers looking to optimize patient payments, boost patient engagement, and provide greater price transparency.

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Topics: Patient Payments, price transparency, patient revenue cycle, elective procedure, revenue cycle predictions, orthopedic practices

Patient Engagement, Patient Revenue Cycle Solutions, and Payment Guarantees - Takeaways from MGMA 2018

Posted by Tina Anderson on Oct 5, 2018 10:45:04 AM

It has been a whirlwind few weeks at Health iPASS as we have been making final preparations for the National MGMA 2018 Conference. There’s nothing quite like finally seeing our custom-designed booth on the trade show floor, our check-in kiosks that are redefining the patient revenue cycle set up and ready, our new video looping on multiple TVs in the background, and our team’s smiling faces, pumped up and ready to share the Health iPASS solution with conference attendees (gazes wistfully into the distance). Ah well, I’m sure you’ll forgive me if I wax poetic.

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Topics: The HealthiPASS Solution, price transparency, patient revenue cycle, improve patient collections, MGMA2018, patient engagement

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