Collecting the patient’s share of their financial responsibility on medical bills isn’t easy unless your processes are highly functional and optimized to meet patient demand for transparency, convenience and confidence.Read More
For a long time, many American workers qualified for and took advantage of insurance plans that covered most or all medical expenses, save a co-pay or reasonable deductible. Paying for healthcare wasn’t an engaging process for consumers, who knew that insurance would take care of the bill on their behalfs.Read More
Healthcare payments are stuck in the past. As a result, providers who practice the same approaches to collecting patient payments are suffering. Revenue cycle management relies on technology that is robust enough to deliver a modern approach to healthcare payments than what has been delivered in years past.Read More
Today, more than ever, healthcare providers who want their patient collection strategies to succeed need to be involved in how their patients pay. Patients have a lot of decisions to make about their healthcare, one of the most burdensome being cost. To ensure patients make payments on time, consistent education and engagement is required.Read More
Kiosks have been available in various businesses for many years, from airports to conference centers. Medical groups and private practices are now using this technology to streamline their front office procedures. As more practices use kiosks to have patients check-in for their appointments, they're finding a number of positive benefits, including patient satisfaction and the increased ability to meet Meaningful Use requirements put in place by the Affordable Care Act.Read More
One of the side effects of the implementation of the Affordable Care Act is in patient payments. With rising deductibles, patients are often paying for a much greater portion of their yearly medical costs. For practice managers and financial leaders, how to best oversee revenue cycle management with regard to point of service patient payments has been made a priority.
In order to flourish in this new healthcare landscape, many providers are turning to point of service systems which enable a patient's payment information to be captured upon check-in. As the patient-responsible portion of payments becomes a more significant portion of total revenue, technology that proactively collects these types of payments from patients is a necessity.Read More