Health iPASS Insights

IBJI Chooses Health iPASS to Help Optimize Patient Payments and Promote Price Transparency

Posted by Rajesh Voddiraju on Sep 19, 2018 3:00:00 AM

Health iPASS is excited to announce our newest partnership with Illinois Bone and Joint Institute (IBJI), one of the largest orthopedic group practices in Illinois. Our team has been working hard to develop this relationship, and we are proud that a market mover such as IBJI has selected us as their patient revenue cycle solution.

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Topics: Patient Payments, The HealthiPASS Solution, price transparency, patient revenue cycle, HDHPs, healthcare consumerism

Curious on How to Improve Patient Collections at Your Practice? Attend Our Webinar September  27th!

Posted by John Trader on Sep 11, 2018 8:26:52 AM

We are excited to announce Health iPASS is offering a free webinar on the value of automating the patient revenue cycle with our partner Colorado Allergy & Asthma Centers. Attendees will learn how to identify revenue cycle inefficiencies, the value of revenue cycle automation, and much more by attending our live webinar 2 - 3pm ET on September 27, 2018.  Get the straight dope on the most pressing issues facing medical practice patient revenue collection directly from our founder and CEO Rajesh Voddiraju as he co-presents with Kate Cullip from Colorado Allergy and Asthma Centers. Webinar attendees can expect to gain an understanding of the following:

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Topics: The HealthiPASS Solution, patient revenue cycle, improve patient collections, Webinars

Jazz Up Your Revenue Cycle With the Right Patient Payment Solution at the AOA-36 Conference!

Posted by Corbin Blakey on Sep 6, 2018 6:00:00 AM

Hey to all our otolaryngology friends! Time to get ready to chow down on some sweet and crispy beignets, spice things up with a few Cajun delicacies and… learn how to optimize your revenue cycle? Those things might not normally go together, but this coming weekend they do!

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Topics: Patient Payments, The HealthiPASS Solution, Patient Retention, patient revenue cycle, AOA2018

Boosting Patient Payments Through Increased Price Transparency

Posted by Kenny Levine on Sep 5, 2018 6:00:00 AM

In the movie Field of Dreams, Iowa farmer Ray Kinsella repeatedly hears the now famous phrase, “If you build it, they will come,” whispered by a ghostly baseball player who is glimpsed walking through the cornfield. Kinsella is inexplicably compelled to build a baseball field on his farm in hopes that legendary baseball players will play on his property. Can those in the healthcare industry cock an ear for just a moment to hear a similar distant call? If you listen closely, you can hear it on the wind: “If you inform them, they will pay.” 

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Topics: Credit Card on File, Patient Consumerism, price transparency, patient revenue cycle

True Symbiosis: Health iPASS Announces Strategic Partnership with DoctorConnect

Posted by Rajesh Voddiraju on Aug 29, 2018 3:00:00 AM

Take a look around in nature, and you will see thousands upon thousands of examples of symbiotic relationships between different organisms. Symbiotic relationships are those in which both parties experience mutual benefits. Think of the clown fish and anemone in Finding Nemo. As Health iPASS continues our mission to lead patient revenue cycle management we continuously seek this type of win-win relationship with those who swim in our same industry fishbowl.

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Topics: Patient Consumerism, The HealthiPASS Solution, healthcare payments, patient revenue cycle, revenue cycle, Partnerships

Patient Revenue Cycle Crystal Ball with Rajesh Voddiraju: AI and Machine Learning Are Shaping the Future of Healthcare Finance

Posted by Paul Prikasky on Aug 24, 2018 9:51:59 AM

If you’ve checked out our newly rebranded website, you might have seen the bio of our founder and CEO Rajesh Voddiraju.  To quote his site bio, “Rajesh is smart. Really smart. So smart that we now have a jar where we drop $1 every time we learn something new from Rajesh. The jar has to be emptied once a week.” There is no doubt that we here at Health iPASS recognize Rajesh as an amazing source of information and insight about the financial side of the healthcare industry. That’s why we recently asked him to share some of the top ways revenue cycle management will be changing in the coming months. This week, we are focusing on the first of these predictions.

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Topics: Revenue Cycle Management, patient revenue cycle, revenue cycle, machine learning, Artificial Intelligence, AI, revenue cycle predictions

Health iPASS Announces Our Nomination for the 2018 Chicago Innovation Awards

Posted by Imran Ahmad on Aug 16, 2018 12:09:05 PM

We have exciting new to share! Health iPASS has been nominated for the 2018 Chicago Innovation Awards which recognizes pioneering products and services created by Chicago-based businesses. Even back in 2015, Chicago was thought to be the future hub of healthcare IT due to its high concentration of prestigious medical associations such as The American Medical Association (AMA) and the American Academy of Pediatrics (AAP), groundbreaking teaching hospitals, and influential healthcare publications. Chicago is also home to a large number of payer and practice management system headquarters. Certainly, Health iPASS is proud and grateful to be a part of such a robust and extensive healthcare IT community with the support of so many talented individuals within our network.

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Topics: Patient Satisfaction, The HealthiPASS Solution, price transparency, patient revenue cycle

It’s Nearly Elective Procedure Season!  Better Upgrade Your Patient Revenue Cycle Technology

Posted by Corbin Blakey on Aug 11, 2018 6:00:00 AM

Even though we are still in the dog days of summer, signs of fall are already starting to manifest all around us. In stores, aisles of pool floaties, grill accessories, and sunblock are being replaced with school supplies. Swimsuits, shorts, and tank tops are on clearance. Before we know it, we will be enjoying football season, drinking cider, and raking up leaves.

Fall, (especially late fall) is also the season for patients to decide to finally have those elective procedures they have been thinking about. According to a recent analysis of claims data by Amino, nearly 30% of patient interactions for some elective procedures occur in October, November, and December. Perhaps now is the time to consider putting an effective patient revenue cycle management (RCM) tool in place before the scheduling of elective procedures even begins.

It All Begins with Price Transparency

You care about your patients. That’s why you became a medical provider. Whether the elective procedure you’ve recommended is medically necessary or not medically necessary, the recommendation was made in the best interest of the patient. Price transparency is the key to encouraging patients to follow through on your advice. When patients know what to expect regrading costs, they can budget and save for the upcoming expense.

The good news is that providing cost of care estimates can be so much easier than you think when you choose the right patient RCM solution. Health iPASS is leading the charge towards greater healthcare price transparency with our cost estimation tool that can provide valuable post-insurance adjudication estimates pre-arrival, at the time of service, at the time of the claim, and pre-surgery.

Being honest and upfront about pricing with patients builds trust and ultimately leads to higher patient satisfaction and better health outcomes over time.

Update Your Payment Model

For lower-cost elective procedures that insurance does not cover, such as Botox, many providers routinely collect the full treatment cost at point-of-service. This same payment model could be adapted to fit insurance eligible, higher-dollar procedures and surgeries by providing pre-visit and pre-surgery cost estimates, asking for a pre-service deposit, and keeping a payment-on-file for post-adjudication residual balances.

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Topics: Revenue Cycle Management, Credit Card on File, Patient Payments, price transparency, patient revenue cycle, elective procedure

Introducing the Health iPASS Cash Flow Calculator: Our New Revenue Cycle Tool Evaluates Your Performance Against Industry Benchmarks

Posted by Rajesh Voddiraju on Jul 24, 2018 8:00:31 AM

The world of finance has always been a constant exercise in assessing performance and then comparing that performance to a standard, or benchmark. The healthcare industry is particularly acute at paying attention to benchmarks since many areas of performance are tied into meeting or exceeding standards in order to receive compensation, recognition, or to qualify for incentives and discounts. 

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Topics: Patient Payments, patient revenue cycle, Cash Flow Calculator, patient net collection rate

Patient Revenue Cycle Solutions on the Horizon at the 2018 Indiana MGMA Conference

Posted by Greg Rakas on Jul 17, 2018 1:42:42 PM

Guess what? Lightening does strike twice! After a successful Illinois MGMA conference this past weekend in Naperville, IL, Health iPASS is thundering back again July 19-20 at the Indiana Medical Group Management Association (IMGMA) Annual Meeting at the beautiful French Lick Resort in French Lick, IN. The reserved block of rooms is fully booked, so it appears people are looking forward to attending!

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Topics: Revenue Cycle Management, The HealthiPASS Solution, Conference Announcements & Recaps, patient revenue cycle