Health iPASS Revenue Cycle Insights

Health iPASS Hosting a Patient Revenue Cycle State of the Union Panel Webinar Tomorrow, 12/13!

Posted by Rajesh Voddiraju on Dec 12, 2018 7:51:47 AM

2018 proved to be yet another challenging year for medical providers tackling the growing risk of collecting patient payments. The surge in high deductible health plans and the sharp rise in patient out-of-pocket expenses for the cost of care over the past 5 - 6 years is catching up with practices who have maintained patient revenue cycle status quo and not proactively implemented technological solutions that drive automation and streamline workflow to more effectively collect a larger percentage of what patients owe.

Join us tomorrow for a panel discussion webinar as we look back at some of the most important events of the past year that impacted the patient revenue cycle, discuss the current barriers that exist to guaranteeing patient payments, and forecast what may lie ahead in 2019 that could further impact the ability of medical providers to improve patient collections (*hint - it's not continuing to do business as usual).

We have assembled a smart panel of medical practice CEOs and are pleased to welcome the Executive Director of Illinois MGMA to share their insight, real world experience, and prognostications of what the future may hold. The webinar will be moderated by Health iPASS CEO Rajesh Voddiraju.

There are still spots open for tomorrow's panel discussion webinar on strategies to improve patient payments in healthcare, we encourage you to sign up and sit in to learn and ask questions. We will be recording the session and distributing it to anyone who signs up to attend. Please share with a friend or colleague who you feel could benefit!

We hope to see you tomorrow for the webinar! 

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Topics: Revenue Cycle Management, Patient Payments, Patient Collections, improve patient collections, Webinars, optimizing patient payments, automation

Register For Our December 13th Webinar to Future-Proof your Revenue Cycle in 2019!

Posted by John Trader on Nov 20, 2018 3:39:05 PM

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Topics: Patient Payments, price transparency, patient revenue cycle, Webinars

Find Out How to Optimize Patient Payments as Elective Procedure Season Approaches at the Midwest AAOE Fall Meeting

Posted by Greg Rakas on Oct 11, 2018 11:49:48 AM

You know what’s a great way to spend a crisp, mid-October weekend? Driving through the mountains, enjoying the changing fall leaves, and maybe stopping by a quaint roadside stand for some hot cider. If you are down in the Ozarks, why not stop by the Midwest AAOE Fall Meeting? Health iPASS will be there, sharing our patient revenue cycle solution with providers looking to optimize patient payments, boost patient engagement, and provide greater price transparency.

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Topics: Patient Payments, price transparency, patient revenue cycle, elective procedure, revenue cycle predictions, orthopedic practices

Webinar Today! Accelerating Patient Revenue Performance Through Automation with Special Guest Kate Cullip from Colorado Allergy & Asthma Centers

Posted by Allyson Howard on Sep 27, 2018 8:40:36 AM

We hope that you can join us today at 2pm EDT for a special webinar on the value of automating your patient revenue cycle to accelerate positive performance. We are pleased to be co-presenting today with Kate Cullip, Business Office Director at Colorado Allergy & Asthma Centers who has been using the Health iPASS check-in and patient revenue cycle solution since April of 2018.

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Topics: Revenue Cycle Management, Patient Payments, patient revenue cycle, revenue cycle, Webinars, Colorado Allergy & Asthma Centers

Optimize Patient Payments and Join the 97% Residual Balance Collection Club With Health iPASS!

Posted by Rajesh Voddiraju on Sep 26, 2018 3:00:00 AM

In terms of business finance, there are few things as frustrating as bad debt. The product has been delivered, or the service rendered, but when it comes time for payment, nothing. Recent studies have shown that medical practices accumulate roughly $66 billion in bad debt per year, and this statistic only grows over time as patients bear a larger burden of their healthcare costs due to the prevalence of high-deductible healthcare plans. When factoring in poor patient net collections and aged A/R, the big picture is bleak-- depicting a healthcare industry that is hemorrhaging money, forcing small to mid-sized practices to close their doors forever. What can providers do to staunch the flow of uncollected revenue and start putting money back in their pockets, where it belongs?

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Topics: Patient Payments, The HealthiPASS Solution, Patient Collections, price transparency, provider bad debt

Learn the Secrets of Achieving 97% Patient Collections, How to  Optimize Patient Payments and Much More at MGMA 2018, Booth #2438

Posted by John Trader on Sep 25, 2018 9:14:36 AM

As famous artist and cultural icon Andy Warhol once said, “The idea of waiting for something makes it more exciting.” So true, but finally the wait is almost over!

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Topics: Patient Payments, The HealthiPASS Solution, price transparency, patient revenue cycle, MGMA2018

IBJI Chooses Health iPASS to Help Optimize Patient Payments and Promote Price Transparency

Posted by Rajesh Voddiraju on Sep 19, 2018 3:00:00 AM

Health iPASS is excited to announce our newest partnership with Illinois Bone and Joint Institute (IBJI), one of the largest orthopedic group practices in Illinois. Our team has been working hard to develop this relationship, and we are proud that a market mover such as IBJI has selected us as their patient revenue cycle solution.

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Topics: Patient Payments, The HealthiPASS Solution, price transparency, patient revenue cycle, HDHPs, healthcare consumerism

Jazz Up Your Revenue Cycle With the Right Patient Payment Solution at the AOA-36 Conference!

Posted by Corbin Blakey on Sep 6, 2018 6:00:00 AM

Hey to all our otolaryngology friends! Time to get ready to chow down on some sweet and crispy beignets, spice things up with a few Cajun delicacies and… learn how to optimize your revenue cycle? Those things might not normally go together, but this coming weekend they do!

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Topics: Patient Payments, The HealthiPASS Solution, Patient Retention, patient revenue cycle, AOA2018

It’s Nearly Elective Procedure Season!  Better Upgrade Your Patient Revenue Cycle Technology

Posted by Corbin Blakey on Aug 11, 2018 6:00:00 AM

Even though we are still in the dog days of summer, signs of fall are already starting to manifest all around us. In stores, aisles of pool floaties, grill accessories, and sunblock are being replaced with school supplies. Swimsuits, shorts, and tank tops are on clearance. Before we know it, we will be enjoying football season, drinking cider, and raking up leaves.

Fall, (especially late fall) is also the season for patients to decide to finally have those elective procedures they have been thinking about. According to a recent analysis of claims data by Amino, nearly 30% of patient interactions for some elective procedures occur in October, November, and December. Perhaps now is the time to consider putting an effective patient revenue cycle management (RCM) tool in place before the scheduling of elective procedures even begins.

It All Begins with Price Transparency

You care about your patients. That’s why you became a medical provider. Whether the elective procedure you’ve recommended is medically necessary or not medically necessary, the recommendation was made in the best interest of the patient. Price transparency is the key to encouraging patients to follow through on your advice. When patients know what to expect regrading costs, they can budget and save for the upcoming expense.

The good news is that providing cost of care estimates can be so much easier than you think when you choose the right patient RCM solution. Health iPASS is leading the charge towards greater healthcare price transparency with our cost estimation tool that can provide valuable post-insurance adjudication estimates pre-arrival, at the time of service, at the time of the claim, and pre-surgery.

Being honest and upfront about pricing with patients builds trust and ultimately leads to higher patient satisfaction and better health outcomes over time.

Update Your Payment Model

For lower-cost elective procedures that insurance does not cover, such as Botox, many providers routinely collect the full treatment cost at point-of-service. This same payment model could be adapted to fit insurance eligible, higher-dollar procedures and surgeries by providing pre-visit and pre-surgery cost estimates, asking for a pre-service deposit, and keeping a payment-on-file for post-adjudication residual balances.

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Topics: Revenue Cycle Management, Credit Card on File, Patient Payments, price transparency, patient revenue cycle, elective procedure

Introducing the Health iPASS Cash Flow Calculator: Our New Revenue Cycle Tool Evaluates Your Performance Against Industry Benchmarks

Posted by Rajesh Voddiraju on Jul 24, 2018 8:00:31 AM

The world of finance has always been a constant exercise in assessing performance and then comparing that performance to a standard, or benchmark. The healthcare industry is particularly acute at paying attention to benchmarks since many areas of performance are tied into meeting or exceeding standards in order to receive compensation, recognition, or to qualify for incentives and discounts. 

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Topics: Patient Payments, patient revenue cycle, Cash Flow Calculator, patient net collection rate

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