Health iPASS Insights

Let Us Explain How to Future-Proof Patient Net Collections at the #AAOE2018 Conference!

Posted by Corbin Blakey on Apr 9, 2018 2:04:33 PM

Join Us3Millennials, millennials, millennials. Am I right?

It’s pretty much impossible to live in the U.S. today and not hear about how the generation known as “millennials” are changing everything from the way we eat and drink, to real estate markets, to the very shape of the U.S. economy itself. As you may know, millennials are expected to overtake Baby Boomers in population by 2019, and Generation Xers are expected to surpass Boomers in population by 2028.

Read More

Topics: Revenue Cycle Management, Patient Payments, The HealthiPASS Solution, Millennials

Encouraging Front Office Staff to Embrace Patient Revenue Cycle Tools: A Three-Step Approach

Posted by Jessica McNamara on Apr 5, 2018 6:00:00 AM

Stop me if you have heard this one before:

Read More

Topics: Revenue Cycle Management, Patient Satisfaction, Patient Payments, Financial Transparency, patient pay

New Podcast: Unraveling the Mystery of how to Optimize Patient Net Collections in Healthcare

Posted by Rajesh Voddiraju on Mar 21, 2018 6:00:00 AM

When David Williams from Health Business Group asked me to be a guest on his podcast to talk about the current state of patient payments in healthcare, I jumped at the opportunity. Not only are David and his team dialed in to the latest innovative healthcare technology, they are experts in best practices and benchmarking, helping companies navigate and solve the complexities of issues such as how to optimize the patient revenue cycle.

Read More

Topics: Patient Payments

Health iPASS to Co-Present Webinar on Decreasing Workloads and Increasing Revenue for Medical Practices

Posted by John Trader on Feb 5, 2018 6:04:16 PM

Health iPASS President and CEO Rajesh Voodiraju is scheduled to co-present a webinar to The Association of Otolaryngology Administrators (AOA) entitled: Decreasing Workloads and Increasing Revenue on Wednesday, February the 7th from 1 - 2pm EDT. Rajesh will share the hour with our friends at DoctorConnect and will discuss the power of automating the patient revenue cycle and how this impacts patient empowerment and subsequently, patient satisfaction.

Read More

Topics: Patient Payments

4 Ways to Increase Patient Revenue Collection in 2018

Posted by HealthiPASS on Dec 21, 2017 11:00:00 AM

As the share of out-of-pocket expenses continues to rise parallel to the surge of consumer-directed health plans (CDHP), it becomes harder for healthcare practice managers to maintain accurate and timely patient payment collection methods. Keep in mind that physician and ambulatory care patient payments now total over $200 billion a year and continue to soar as a larger percentage of total revenue. Adopting a modern revenue cycle solution that improves patient payment technology and virtually guarantees payment is now mission critical.

Read More

Topics: Patient Payments, Patient Collections

7 Simple Strategies for Improving Patient Collections

Posted by HealthiPASS on Jan 17, 2017 9:20:00 AM

As a healthcare professional, you want to deliver the very best care and experiences to your patients, but you also need to do right by your business. If you haven't set your practice up for success by employing patient collection best practices, your revenue cycle management (RCM) processes are likely forcing you to lose out on essential income.

If you're trying to improve patient collections in your medical organization, take a look at these seven simple strategies:

Read More

Topics: Patient Payments, Patient Consumerism, Financial Transparency, Patient Collections

December 14 Webinar Provides Insight on Collecting More in 2017

Posted by HealthiPASS on Dec 7, 2016 3:10:02 PM

It’s a difficult time to be a healthcare practice - which will still be true in 2017.

Collecting from patients, who are often paying out-of-pocket expenses, is a totally different process than collecting from insurance payers. Patients want different things -- they crave clarity, like to evaluate options and value user experience. We'll have to get used to patient payments: 74 percent of providers saw an increase in patient financial responsibility in 2015, according to InstaMed’s trends report.

Read More

Topics: Patient Perspective, Patient Payments

Why we're thankful for patient self-pay technology

Posted by HealthiPASS on Nov 21, 2016 1:58:20 PM

The time of year in which we give thanks for the things that make our lives wonderful is upon us. While we're certainly thankful for family, friends, and good health, we'd be remiss if we, as a company, didn't express our gratitude for some of the things that make our patient billing and payment industry so great.

Read More

Topics: Patient Check-in, Patient Payments, Healthcare Technology, Self-Service Technology

The Financial Advantages of Satisfying Patients

Posted by HealthiPASS on Nov 2, 2016 9:12:18 AM

To maximize revenue, many practices adopt what seem like practical measures to cut costs, such as reducing employee rosters or limiting upgrades and innovations. While these solutions may have some short-term effects, a long-term, patient-centered approach will produce better results.  Focusing on patient satisfaction improves financial outcomes for providers.  As patients take increasing control of their care and shoulder greater payment responsibilities, it makes sense for providers to accommodate their preferences as much as possible. A patient-centric approach enables doctors to retain and even grow their patient base, optimizing profitability.

Read More

Topics: Patient Satisfaction, Patient Payments

What Consumers Want When Making Healthcare Payments

Posted by HealthiPASS on Oct 19, 2016 9:04:44 AM

In today's digital environment, consumers can complete financial transactions through a variety of devices. With the growth of online banking and retail, most businesses have developed consumer-friendly billing channels, providing clear invoices and a selection of payment options.

Read More

Topics: Patient Payments, Medical Billing, Digital Payments, healthcare payments