Health iPASS Insights

Peeling Back the Flawed Exterior of the Healthcare Industry with Health iPASS Founder and CEO Rajesh Voddiraju on MedCity News

Posted by Imran Ahmad on May 3, 2018 12:22:43 PM

I don’t know about you, but I love watching the show Fixer-Upper on HGTV. There’s just something so satisfying about seeing an outdated and sometimes completely trashed house be transformed into something beautiful and functional. Have you ever seen an episode where nothing seems to go right, and the house turns out to have all kinds of hidden problems beyond the issues that are immediately visible to the eye? Host Chip Gaines goes to knock down an unappealing interior wall, only to find black mold lurking in the joists, or a rotten wooden is exterior is removed, revealing an infestation of—eek—termites! Now the homeowner is forced to dish out all kinds of additional money they were not ready to spend.

Regrettably, the healthcare industry is like that. Once you peel back the already flawed exterior, even more problems become evident, and on and on until it is apparent that the system is more broken than most even realize.

This issue is discussed at length in this May 2018 MedCity News "Medcitizens" article by our founder and CEO Rajesh Voddiraju entitled, “The Hidden Costs of Healthcare’s Hidden Costs.” The article begins by highlighting a disturbing trend that has emerged in the healthcare industry over the last ten years—small to mid-sized practices being forced to close their doors due to soaring costs and decreased revenue. The healthcare providers from these practices are then often absorbed by larger healthcare systems and hospitals.

Unfortunately, these large healthcare systems and hospitals simply do not provide the same level and quality of some types of preventative care, as evidenced by this study. Worst of all, the increased consolidation of medical practices may well lead to increased healthcare costs for everyone. 

In his MedCity News Medcitizens article, Rajesh helpfully outlines some “fixer-upper” measures medical providers can   take in order to stop the insidious spread of these hidden costs that eat away at their bottom line like   termites. These measures include: Read More

Topics: Patient Satisfaction, Patient Payments, Patient Retention, Patient Check-In Kiosks, Medical Billing, healthcare payments, Patient Collections, Innovation

See a Demo of the Health iPASS Patient Revenue Cycle Solution at NE MGMA this Week!

Posted by Nicole Lemanski on May 1, 2018 1:38:28 PM

The pressure is on for medical practices to implement modern patient revenue cycle solutions that have the capability to address the rising tide of "patient as a payer."

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Topics: Self-Service Technology, Patient Check-In Kiosks, Medical Billing, Digital Payments, patient pay, Innovation, Conference Announcements & Recaps

Crain's Chicago Business Interviews Health iPASS Founder & CEO  RajeshVoddiraju

Posted by Melissa Hornberger on Apr 20, 2018 9:37:13 AM

In an article posted April 19th, 2018 based on an interview with Health iPASS CEO Rajesh Voddiraju, Crain’s Chicago Business senior reporter John Pletz asks the question, “How much will you owe for that doctor's appointment?” This very question is what drove Rajesh to found Health iPASS after his own family was faced with medical billing frustrations due to a lack of clarity in the patient collection process.

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Topics: Patient Consumerism, The HealthiPASS Solution, Innovation

Health iPASS Announces Our Rebranding Just in Time for Spring

Posted by Rajesh Voddiraju on Apr 12, 2018 9:22:26 AM

It’s mid-April, and spring is in the air. People love spring because it’s a time of renewal. Folks can walk down the same old street, but there’s a new sweetness in the air that makes them feel awake and alive. That’s why spring is the perfect time for us to introduce our new Health iPASS branding initiative.

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Topics: Revenue Cycle Management, The HealthiPASS Solution, healthcare payments, Innovation

Disruptive Innovation in the Patient Revenue Cycle

Posted by Paul Prikasky on Mar 14, 2018 3:53:41 PM

In a changing healthcare landscape, relying on the same old methods and systems to manage patient revenue is simply no longer effective. The pressing need for positive change calls for disruptive innovation, which is defined by Forbes contributor John Converse Townsend in his 2013 article as, “how industries transform to create more affordable and accessible products and services.” Many hospitals and small-scale health systems are seeking this kind of revitalizing disruption by switching to a new Patient Accounting System (PAS) to improve communication throughout the organization, drive efficiency, increase patient loyalty and empowerment, and boost cost savings while improving cash flow. Unfortunately, in most cases, a PAS conversion can be a massive headache. It takes the right people, tools, and technology to efficiently convert your PAS, but knowing the “symptoms” that lead to a need for disruptive patient revenue cycle innovation is the first step to making the switch to a successful solution.

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Topics: Revenue Cycle Management, Innovation

Health iPASS Welcomes Imran Ahmad and Ryan Navratil to Leadership team

Posted by John Trader on Mar 13, 2018 8:27:10 AM

"If everyone is moving forward together, then success takes care of itself." --Henry Ford

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Topics: The HealthiPASS Solution, Innovation, Health iPASS new hires