State mottos are interesting things. No one spends much time thinking about them unless they are playing the license plate game or working on a 4th grade social studies project. However, as the Health iPASS team heads out to the Golden State for the California Bones (C-Bones) conference next weekend, May 31-June 4, 2018, we think that California’s state motto is particularly apt for the occasion: Eureka! This term was coined by Greek mathematician Archimedes meaning, “I have found it,” and refers to the discovery of gold in California that kicked off the famous Gold Rush. We are confident that you will see that there is so much to find at the C-Bones Conference!Read More
It’s kind of a bummer returning to freezing Chicago weather after attending the 2018 American Association of Orthopaedic Executives (AAOE) Conference in warm and sunny Orlando. Isn’t it supposed to be spring? Someone needs to let Mother Nature know.Read More
Patient revenue cycle management is tough to navigate in all forms of healthcare, especially in dermatology. Use these five tips to discover issues in the revenue cycle of your dermatological practice so you can reduce the cost of collections and increase operating income.Read More
It’s no secret that collecting on outstanding medical debt can be challenging, especially after the procedure is complete. Nine out of every 10 physician practices believe they should collect a patient’s financial responsibility before they leave the office or hospital.Read More
The healthcare industry has seen enormous changes in recent years. Of course, legislative policies have played major roles in making medicine what it is today, but the changes seen in this industry are far more reaching than anything Congress and Senate can bring to the table. Technology has single-handedly turned healthcare upside down, offering benefits and advantages to everyone involved. Practitioners and patients alike now enjoy more conveniences, fewer errors, and overall more delightful experiences as a result of the things technology has given us.Read More
The time of year in which we give thanks for the things that make our lives wonderful is upon us. While we're certainly thankful for family, friends, and good health, we'd be remiss if we, as a company, didn't express our gratitude for some of the things that make our patient billing and payment industry so great.Read More
Claim denials hit medical practices where it hurts. Several studies estimate the claim failure rate to be near 20 percent. With about one in five healthcare claims failing to go through, providers are forced to slog through the denial management process to ensure they’re getting paid for their services rendered.Read More
The patient billing cycle is broken. What used to take maybe just 30 days to collect can now take up to 100+ days or more, if you’re able to collect at all.
Think about the last time you bought something online. For most of us, that probably wasn’t too long ago. And most of us would agree the process was pretty convenient. The evolution of eCommerce practices have shaped what consumers expect from their buying experience. What's even more interesting is how those eCommerce practice have trickled into patient billing, reshaping the way that providers think about their patients as healthcare consumers.Read More
What would a perfect patient journey look like? That might depend on who you’re asking. For patients trying to navigate their healthcare journey in an increasingly complex environment, the perfect journey is one where they feel empowered to make informed decisions with convenient solutions. Empowering the patient in their healthcare journey has never been more important.