HealthiPASS Insights

What Consumers Want When Making Healthcare Payments

Posted by HealthiPASS on Oct 19, 2016 9:04:44 AM

In today's digital environment, consumers can complete financial transactions through a variety of devices. With the growth of online banking and retail, most businesses have developed consumer-friendly billing channels, providing clear invoices and a selection of payment options.

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Topics: Patient Payments, Medical Billing, Digital Payments, healthcare payments

The Advantages of Online Payment Collection

Posted by HealthiPASS on Sep 13, 2016 8:15:00 AM

As high-deductible health plans are becoming the norm and patients face increasing responsibility for out-of-pocket costs, physicians must adopt patient-friendly payment practices.  Providers are more likely to receive what is due if they expand payment options.  Medical practices should implement consumer-driven, transparent collection systems similar to the retail industry, which most patients are familiar with.  While more physicians are making POS collections a priority, they should also offer digital payment options.  Online access makes collections more efficient for providers and more convenient for patients.

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Topics: Patient Payments, Digital Payments