Health iPASS Insights

Why Current Revenue Cycle Tools are Insufficient to Address Patient as a Payer

Posted by Rajesh Voddiraju on Mar 10, 2018 11:48:10 AM

One of the most important aspects of a successful healthcare organization is effective revenue cycle management. Although in the past, patient accounts were managed primarily by bulky paper files, the 2009 HITECH ACT now mandates they are stored electronically.  Electronic health record systems can make the work of billing and payment more efficient, but many are not set up to fit the new dynamic in health care-- addressing the patient as a payer. Therefore, these revenue cycle systems can still fall short in making sure patients are both empowered and informed about the cost of care, limiting their ability to become smarter healthcare consumers. 

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Topics: Revenue Cycle Management, The HealthiPASS Solution

Attending 2018 AMGA Conference? Stop by Booth #705 for Answers on how to Improve Patient Revenue Cycle

Posted by Dave Thompson on Mar 8, 2018 8:58:13 AM

The news from Washington D.C. this week that a bipartisan effort is underway to increase healthcare price transparency and lower costs was quite timely and sure to be a topic of discussion at the 2018 AMGA conference in Phoenix, AZ. Couple that news with the recent TransUnion Healthcare analysis that revealed patients experienced an 11% increase in average out-of-pocket costs during 2017, rising from $1,630 in Q4 2016 to $1,813 in Q4 2017 and you have the perfect storm for an in-depth discussion on adopting modern patient revenue cycle tools to address the rising level of patient payments in healthcare. That's where we at Health iPASS enter the picture.

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Topics: Patient Check-in, Financial Transparency, Patient Debt, healthcare payments, Patient Collections

Top 5 Tips to Improve Patient Revenue Cycle in Dermatology Practices

Posted by Greg Rakas on Mar 4, 2018 11:30:00 AM

Patient revenue cycle management is tough to navigate in all forms of healthcare, especially in dermatology. Use these five tips to discover issues in the revenue cycle of your dermatological practice so you can reduce the cost of collections and increase operating income.

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Topics: Revenue Cycle Management, Healthcare Technology, Dermatology

Welcome Sudhakar Ramakrishna to the Health iPASS Board of Directors

Posted by Imran Ahmad on Mar 1, 2018 8:29:55 AM

Very excited to announce the good news that Sudhakar Ramakrishna has joined the Health iPASS Board of Directors! Mr. Ramakrishna brings a strong track record of developing Silicon Valley technology companies along with deep experience launching client facing technology products.

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Topics: The HealthiPASS Solution

Visit Health iPASS in Booth #27 at MGMA18 Financial Conference to Improve your Patient Revenue Cycle Management

Posted by Joel Rosenfield on Feb 27, 2018 4:12:39 PM

Hard to believe that spring is right around the corner with what seemed like an unusually brutal, cold winter over the past few months. I don't know about you, but I am extra excited to see the season turn and have a chance to enjoy the warm sunshine again! It's time to hang up the snow shovel for crying out loud! 

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Frost-Arnett CEO Offers Insight on Strategic Partnership to Improve Patient Net Collection Rates

Posted by Jason Meyer on Feb 15, 2018 4:30:50 PM

FA.pngThe following guest post was submitted by Jason Meyer, CEO of Frost-Arnett. For more information on the Frost-Arnett/Health iPASS partnership, please click here.

The proliferation of high deductible health plans (HDHP) has resulted in a dramatic increase in the amount of healthcare that is paid directly from the patient. Per The Kaiser Family Foundation, a nonpartisan think tank, in 2016 the average deductible was $1,478, up 49% from 2011. Further, it is estimated that 25% of Americans now have high-deductible plans and there is no signs of that slowing down. As the out-of-pocket portion of the overall healthcare bill has increased dramatically, so has the amount that healthcare providers write off and end up in the bad debt setting. This has CFO’s, Directors of Revenue Cycle and Physician Practice Managers looking for alternative ways to collect more from their patients at the time of service.

With over 125 years of experience, Frost-Arnett is intimately familiar with the issue of collecting patient balances and the growing issue it is presenting our clients. As such, we continually monitor the marketplace for alternative ways we can help our clients improve collections, reduce accounts receivable outstanding and increase cash flow. We were very intrigued by the Health iPASS solution from the moment that we met Rajesh and his team. The front-end of the healthcare system – especially in the physician practice setting - has been historically very inefficient in collecting the patient portion. 

Typically that position is staffed by someone who has likely not been with the practice for a long time, has no incentive to ask for co-pays or past due balances and typically has not been trained to handle that process efficiently. Additionally, often the technology for the practice to estimate the patient pay portion of their bill is not present at the time of check in. So the point of service is not equipped to estimate and collect that amount at the time of the visit.

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Topics: Patient Check-in, Revenue Cycle Management, Point of Service Payments, Patient Consumerism, The HealthiPASS Solution, Patient Check-In Kiosks, Patient Debt, Medical Billing, healthcare payments, patient pay

Visit HealthiPASS and See a Demo at the ADAM Annual Dermatology Administrator Meeting

Posted by Mark McGregor on Feb 9, 2018 1:21:37 PM

One of my favorite things about working on the Health iPASS team is the opportunity to meet our community at trade shows and conferences so they can see with their own eyes the benefits of our solution. Myself and Health iPASS VP of Business Development Joel Rosenfield will be attending the 26th annual American Association of Dermatology Administrators (ADAM) meeting from February `12 - 14th at the Loews Coronado Bay Resort in San Diego, CA and would like to extend an invitation to schedule a demo and see firsthand the value of our our solution..

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Health iPASS to Co-Present Webinar on Decreasing Workloads and Increasing Revenue for Medical Practices

Posted by John Trader on Feb 5, 2018 6:04:16 PM

Health iPASS President and CEO Rajesh Voodiraju is scheduled to co-present a webinar to The Association of Otolaryngology Administrators (AOA) entitled: Decreasing Workloads and Increasing Revenue on Wednesday, February the 7th from 1 - 2pm EDT. Rajesh will share the hour with our friends at DoctorConnect and will discuss the power of automating the patient revenue cycle and how this impacts patient empowerment and subsequently, patient satisfaction.

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Topics: Patient Payments

The 2018 HealthiPASS Social Responsibility project 

Posted by Joel Rosenfield on Jan 27, 2018 6:00:00 AM

Chicago food logo with border.pngA few years ago as I was walking the Exhibit Hall floor at the annual HIMSS convention, I came across a company who was promoting a "social responsibility" project where their staff was donating time to a local YMCA to help build a playground. I was really impressed by their ability to give back to their community through this volunteering effort and today I am happy to announce that HealthiPASS is officially launching our own 2018 corporate social responsibility project to help support a local Chicago charity. 

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Health iPASS and Frost-Arnett Partner to Expand Adoption of Patient Payment Solution

Posted by Melissa Hornberger on Jan 24, 2018 10:12:04 AM

Exciting news to share! Today, we announced a new strategic partnership with Frost Arnett, an accounts receivable management (ARM) industry leader with over 120 years experience. The partnership is designed to help expand the adoption of the Health iPASS patient payment solution to medical practices throughout the U.S. and to further promote greater price transparency in healthcare. 

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