One of my least favorite parts of a standard doctor’s office visit is having to arrive 15-20 minutes early just to fill out forms. This happens pretty frequently since I have three kids who have the usual number of childhood injuries and ailments that require seeing a specialist. Just imagine lugging a five-year-old, a toddler, and an infant to the pediatric ENT to address chronic ear infections, then having to manage them as you attempt to fill out 5-7 pages of paperwork. By the time you see the physician, you are frustrated and not a little bit angry, not to mention nursing a developing case of carpal tunnel syndrome from all that writing. Now that there is an app for just about everything, patients are likely to be even more annoyed by manually filling out piles of forms.
Health iPASS Patient Pre-Check
Payment processing fees are a necessary evil for any business that accepts credit or debit cards. Most merchant processors charge a percentage rate based on the total dollar amount of the charge as well as a per-transaction fee. Some even charge an additional subscription fee for their service. High-volume practices are plagued by the per-transaction fees, and practices with high-dollar services, such as orthopedic surgeons, are overwhelmed by the percentages that claim bigger chunks of would-be revenue. Either way, providers are often hit by a mountain of unanticipated fees when they see a statement from their payment processor.
Health iPASS features,
As any home or vehicle owner knows, preparing for the big freeze ahead of the winter months can save you countless headaches and unexpected bills. For example, last year during the midwestern polar vortex I had a toilet pipe that went through my garage wall freeze due to poor insultation. Luckily, we were able to get it fixed before the pipe burst, to the tune of about $600. You can bet that we are more prepared this year with better insulation and a garage space heater. If you would spend the time to winterproof your major investments like homes and cars, then why not your medical practice?
card on file,
Health iPASS features
It was a whirlwind week for the Health iPASS team, but we have all returned from our travels renewed and excited for our many upcoming 2020 initiatives.
improve patient collections,
provider bad debt,
zero patient A/R
Hey folks! Guess what will be here before we know it? Flu season! Yup! In a month or so, it will be time to get those flu shots or stock up on elderberry syrup if shots aren’t your thing. My favorite part of the flu? Hmm. I’m torn between the bone-cracking aches and pains and the feeling that my body has been thrown into a raging bonfire, alternating with full-body chills. Sounds like fun, right? Yeah... not so much.
Reduce Bad Debt,
Consider the lowly triangle. Perhaps it’s not so ordinary after all, but in fact the most important shape of all? Throughout human history, the number three is actually kind of a big deal. In art, in storytelling, even in architecture (I’m looking at you equilateral triangle!) things that come in threes are powerful, memorable, and more satisfying than things that come in twos, fours, or pretty much any other number. This sentiment is reflected in the Latin phrase “Omne Trium Perfectum” meaning everything that comes in threes is perfect. Talk about a ringing endorsement from the ancients.
It is a universal truth in life that sometimes you just want to go where everybody knows your name. Belonging to a tight-knit group where you are heard and valued is an essential human need, both personally and professionally. That’s one of the reasons Health iPASS is hosting our First Annual Health iPASS User Group Meeting August 8-9 at the historic Palmer House Hotel located in the heart of downtown Chicago. The Health iPASS team is psyched to welcome our users and partners to share feedback on the Health iPASS solution, build on relationships, and maybe even have a little fun.
The HealthiPASS Solution,
2019 Health iPASS User Group Meeting
Make no bones about it (yes, I just did that), the patient revenue cycle can be particularly challenging for orthopedic practices, more so than for many other medical specialties. Common orthopedic treatments and surgeries are some of the most common and expensive procedures out there, leaving many providers searching for a better way to get paid for their work while still remaining sensitive to the payment challenges faced by patients. For this post, we are going to take a closer look at the unique challenges faced by orthopedic practices when it comes to the revenue cycle.