Health iPASS Insights

Health iPASS Announces Our Nomination for the 2018 Chicago Innovation Awards

Posted by Imran Ahmad on Aug 16, 2018 12:09:05 PM

We have exciting new to share! Health iPASS has been nominated for the 2018 Chicago Innovation Awards which recognizes pioneering products and services created by Chicago-based businesses. Even back in 2015, Chicago was thought to be the future hub of healthcare IT due to its high concentration of prestigious medical associations such as The American Medical Association (AMA) and the American Academy of Pediatrics (AAP), groundbreaking teaching hospitals, and influential healthcare publications. Chicago is also home to a large number of payer and practice management system headquarters. Certainly, Health iPASS is proud and grateful to be a part of such a robust and extensive healthcare IT community with the support of so many talented individuals within our network.

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Topics: Patient Satisfaction, The HealthiPASS Solution, price transparency, patient revenue cycle

It’s Nearly Elective Procedure Season!  Better Upgrade Your Patient Revenue Cycle Technology

Posted by Corbin Blakey on Aug 11, 2018 6:00:00 AM

Even though we are still in the dog days of summer, signs of fall are already starting to manifest all around us. In stores, aisles of pool floaties, grill accessories, and sunblock are being replaced with school supplies. Swimsuits, shorts, and tank tops are on clearance. Before we know it, we will be enjoying football season, drinking cider, and raking up leaves.

Fall, (especially late fall) is also the season for patients to decide to finally have those elective procedures they have been thinking about. According to a recent analysis of claims data by Amino, nearly 30% of patient interactions for some elective procedures occur in October, November, and December. Perhaps now is the time to consider putting an effective patient revenue cycle management (RCM) tool in place before the scheduling of elective procedures even begins.

It All Begins with Price Transparency

You care about your patients. That’s why you became a medical provider. Whether the elective procedure you’ve recommended is medically necessary or not medically necessary, the recommendation was made in the best interest of the patient. Price transparency is the key to encouraging patients to follow through on your advice. When patients know what to expect regrading costs, they can budget and save for the upcoming expense.

The good news is that providing cost of care estimates can be so much easier than you think when you choose the right patient RCM solution. Health iPASS is leading the charge towards greater healthcare price transparency with our cost estimation tool that can provide valuable post-insurance adjudication estimates pre-arrival, at the time of service, at the time of the claim, and pre-surgery.

Being honest and upfront about pricing with patients builds trust and ultimately leads to higher patient satisfaction and better health outcomes over time.

Update Your Payment Model

For lower-cost elective procedures that insurance does not cover, such as Botox, many providers routinely collect the full treatment cost at point-of-service. This same payment model could be adapted to fit insurance eligible, higher-dollar procedures and surgeries by providing pre-visit and pre-surgery cost estimates, asking for a pre-service deposit, and keeping a payment-on-file for post-adjudication residual balances.

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Topics: Revenue Cycle Management, Credit Card on File, Patient Payments, price transparency, patient revenue cycle, elective procedure

Introducing the Health iPASS Cash Flow Calculator: Our New Revenue Cycle Tool Evaluates Your Performance Against Industry Benchmarks

Posted by Rajesh Voddiraju on Jul 24, 2018 8:00:31 AM

The world of finance has always been a constant exercise in assessing performance and then comparing that performance to a standard, or benchmark. The healthcare industry is particularly acute at paying attention to benchmarks since many areas of performance are tied into meeting or exceeding standards in order to receive compensation, recognition, or to qualify for incentives and discounts. 

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Topics: Patient Payments, patient revenue cycle, Cash Flow Calculator, patient net collection rate

Paperless Billing Helps You “Get More Green” with Our Patient Revenue Cycle Management Solution

Posted by Allyson Howard on Jul 21, 2018 6:00:00 AM

Jim Henson’s beloved character Kermit the Frog famously said, “It’s not easy being green.” However, due to the technological advances in our modern society, going green has actually become simpler and more beneficial to businesses and consumers than ever. How can healthcare providers do their part? One significant step in the right direction is switching to a paperless billing and payment system.

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Topics: Patient Consumerism, patient pay, Paperless Billing

Patient Revenue Cycle Solutions on the Horizon at the 2018 Indiana MGMA Conference

Posted by Greg Rakas on Jul 17, 2018 1:42:42 PM

Guess what? Lightening does strike twice! After a successful Illinois MGMA conference this past weekend in Naperville, IL, Health iPASS is thundering back again July 19-20 at the Indiana Medical Group Management Association (IMGMA) Annual Meeting at the beautiful French Lick Resort in French Lick, IN. The reserved block of rooms is fully booked, so it appears people are looking forward to attending!

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Topics: Revenue Cycle Management, The HealthiPASS Solution, Conference Announcements & Recaps, patient revenue cycle

Healthcare Price Transparency and Patient Payment Convenience on Full Display at 2018 IL MGMA

Posted by Greg Rakas on Jul 10, 2018 9:41:41 AM

Health iPASS is attending the 2018 IL MGMA conference this week (July 12th and 13th) in Naperville, IL where we hope to connect with medical practices and discuss strategies they can implement to better optimize their patient revenue cycle.  This year's conference theme is: "Teeing Up Your Practice for a Hole in One" and features pre-scheduled educational sessions covering topics such as:

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Millennials as Employees: It's All About the Tech, Baby!

Posted by Ramya Maramraju on Jun 27, 2018 6:00:00 AM

Most millennials like myself grew up playing video games, whether it was online or through consoles like Wii and Xbox. What intrigued me the most about playing video games was the challenge of conquering each consecutive level as quickly as I could.  My gaming experience fuels my eagerness to see instant results in the work that I do --  a trait that I have carried along through the years, and I'm sure I'm not the only one. Traits like this are cultivated from the fast-paced, technology-fueled society in which millennials have grown into adulthood. These generation-defining traits will have a deep impact on the evolution of the modern workplace, forcing unconventional changes to take place.

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Topics: The HealthiPASS Solution, Millennials, employee engagement

Health iPASS Named one of the "20 Most Promising Technology Companies" in 2018

Posted by Imran Ahmad on Jun 25, 2018 1:45:27 PM

One of the telltale signs that the hard work you put into making your company a success is paying off comes through recognition from prestigious and influential organizations. Today, we want to share the good news that Health iPASS was just named as one of the 2018 20 Most Promising Technology Companies by SiliconIndia

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Topics: Innovation, patient revenue cycle, revenue cycle, awards, SiliconIndia, leadership

Finding Your Patient Revenue Cycle Oasis: Optimizing Dermatology Payment Models

Posted by Corbin Blakey on Jun 20, 2018 1:23:50 PM

You are a small to mid-sized dermatology practice, just trying to make your way in the world. Lately, you’ve found yourself in the middle of a revenue cycle jungle. The daily frustrations are driving up your emotional temperature and the stress is clinging to you like a wet blanket. You are struggling to work with multiple payers, and the claims denials keep coming at you like mosquitos, sucking the income away from your practice.

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Topics: Revenue Cycle Management, POS Technology, Patient Payments, Dermatology

Rhode Island Latest State to Enact Healthcare Price Transparency Legislation

Posted by Rajesh Voddiraju on Jun 11, 2018 12:53:25 PM

The idea seemed simple. Create a medical insurance group and establish a network of care rendered by  doctors and other professionals who have agreed by contract to treat patients in accordance with the medical insurance group's guidelines and fee schedules. Stay inside the network and associated medical fees are covered. Go outside the network and risk facing pricey medical bills that the insurance company won't cover.  Simple in concept yes, but as managed care evolved in the U.S. and cost containment initiatives became more complicated to administer, many doctors and providers began to drop from managed care networks in favor of more lucrative payer models, but this created even more reimbursement complexities and confusion. 

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Topics: Revenue Cycle Management, Patient Satisfaction, Patient Payments, price transparency, out of network