Health iPASS Insights

Join Us at C-Bones 2018 for a Weekend of Patient Revenue Cycle Management Discovery!

Posted by Mark McGregor on May 25, 2018 5:00:00 AM

Motivational Speaker and Writer (3)State mottos are interesting things. No one spends much time thinking about them unless they are playing the license plate game or working on a 4th grade social studies project. However, as the Health iPASS team heads out to the Golden State for the California Bones (C-Bones) conference next weekend, May 31-June 4, 2018, we think that California’s state motto is particularly apt for the occasion: Eureka! This term was coined by Greek mathematician Archimedes meaning, “I have found it,” and refers to the discovery of gold in California that kicked off the famous Gold Rush. We are confident that you will see that there is so much to find at the C-Bones Conference!

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Topics: Revenue Cycle Management, Healthcare Technology, Conference Announcements & Recaps

Visit Us in Booth #9 at the Utah MGMA Conference and Learn How to Promote Price Transparency and Improve Patient Net Collection Rates

Posted by Mark McGregor on May 15, 2018 6:00:00 PM

A December 2018 report released by Price Waterhouse Cooper’s (PwC) Health Research Institute forecasted price transparency as one of the top 12 driving forces in healthcare in the coming year, and this prediction has proven to be quite accurate. While transparency in prescription drug costs appears to be on the horizon at the federal level, more and more states are enacting price transparency legislation for general healthcare and care-related procedures.

After a damning 2014 report by the Catalyst for Payment Reform and the Health Care Incentives Improvement Institute which gave 43 out of 50 states an “F” on healthcare price transparency, many states are moving to make a change. For example, Colorado’s Transparency in Health Care Prices Act, which went into effect in January of 2018, requires hospitals to post self-pay prices for the 15 most common procedures. As Health iPASS heads to the 2018 Utah MGMA conference, we can’t help but wonder how this recent legislation in Colorado will affect price transparency for its neighbor, Utah.

Adopting a revenue cycle management tool like Health iPASS can help your practice weather the storm as state legislation and consumer demand for healthcare price transparency continue to increase. Come visit Mark McGregor at Booth #9 at the Utah MGMA conference to find out how Health iPASS can help your practice provide greater price transparency while increasing your operating income, lowering collection costs, and boosting patient engagement and satisfaction.

Colorado’s 2018 price transparency legislation is only the beginning of this watershed year for healthcare. At the time of this post, at least 16 other states are working on ways to lower costs and help patients understand their healthcare financial responsibilities. No matter where you look, it appears that there’s a healthcare price transparency storm brewing, and it’s coming your way. It begs the question, where’s your umbrella? Read More

Topics: Patient Check-in, Revenue Cycle Management, Patient Consumerism, The HealthiPASS Solution, Financial Transparency

Are Inefficient Patient Revenue Cycle Practices and A Lack of Price Transparency Damaging Everyone's Health?

Posted by Allyson Howard on May 13, 2018 3:03:05 PM

As a kid who was fascinated by science and machines, I was delighted to learn about the concept of the Rube Goldberg machine. If you don’t remember what a Rube Goldberg machine is, watch this video depicting a Rube Goldberg photo booth. I promise, you will be enchanted! A Rube Goldberg machine is defined in Webster’s Dictionary as “a comically involved, complicated invention, laboriously contrived to perform a simple operation.” These machines are often characterized by a long series of actions that finally loop around to complete a small task such as turning the page of a book or pouring breakfast cereal into a bowl. Rube Goldberg machines are classic fodder for the school science fair, intended to educate children about machines and entertain onlookers.

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Topics: Financial Transparency

Peeling Back the Flawed Exterior of the Healthcare Industry with Health iPASS Founder and CEO Rajesh Voddiraju on MedCity News

Posted by Imran Ahmad on May 3, 2018 12:22:43 PM

I don’t know about you, but I love watching the show Fixer-Upper on HGTV. There’s just something so satisfying about seeing an outdated and sometimes completely trashed house be transformed into something beautiful and functional. Have you ever seen an episode where nothing seems to go right, and the house turns out to have all kinds of hidden problems beyond the issues that are immediately visible to the eye? Host Chip Gaines goes to knock down an unappealing interior wall, only to find black mold lurking in the joists, or a rotten wooden is exterior is removed, revealing an infestation of—eek—termites! Now the homeowner is forced to dish out all kinds of additional money they were not ready to spend.

Regrettably, the healthcare industry is like that. Once you peel back the already flawed exterior, even more problems become evident, and on and on until it is apparent that the system is more broken than most even realize.

This issue is discussed at length in this May 2018 MedCity News "Medcitizens" article by our founder and CEO Rajesh Voddiraju entitled, “The Hidden Costs of Healthcare’s Hidden Costs.” The article begins by highlighting a disturbing trend that has emerged in the healthcare industry over the last ten years—small to mid-sized practices being forced to close their doors due to soaring costs and decreased revenue. The healthcare providers from these practices are then often absorbed by larger healthcare systems and hospitals.

Unfortunately, these large healthcare systems and hospitals simply do not provide the same level and quality of some types of preventative care, as evidenced by this study. Worst of all, the increased consolidation of medical practices may well lead to increased healthcare costs for everyone. 

In his MedCity News Medcitizens article, Rajesh helpfully outlines some “fixer-upper” measures medical providers can   take in order to stop the insidious spread of these hidden costs that eat away at their bottom line like   termites. These measures include: Read More

Topics: Patient Satisfaction, Patient Payments, Patient Retention, Patient Check-In Kiosks, Medical Billing, healthcare payments, Patient Collections, Innovation

See a Demo of the Health iPASS Patient Revenue Cycle Solution at NE MGMA this Week!

Posted by Nicole Lemanski on May 1, 2018 1:38:28 PM

The pressure is on for medical practices to implement modern patient revenue cycle solutions that have the capability to address the rising tide of "patient as a payer."

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Topics: Self-Service Technology, Patient Check-In Kiosks, Medical Billing, Digital Payments, patient pay, Innovation, Conference Announcements & Recaps

The Top 4 Takeaways from the #AAOE2018 Conference

Posted by Greg Rakas on Apr 23, 2018 7:32:54 AM

It’s kind of a bummer returning to freezing Chicago weather after attending the 2018 American Association of Orthopaedic Executives (AAOE) Conference in warm and sunny Orlando. Isn’t it supposed to be spring? Someone needs to let Mother Nature know.  

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Topics: POS Technology, Healthcare Technology, Conference Announcements & Recaps

Crain's Chicago Business Interviews Health iPASS Founder & CEO  RajeshVoddiraju

Posted by Melissa Hornberger on Apr 20, 2018 9:37:13 AM

In an article posted April 19th, 2018 based on an interview with Health iPASS CEO Rajesh Voddiraju, Crain’s Chicago Business senior reporter John Pletz asks the question, “How much will you owe for that doctor's appointment?” This very question is what drove Rajesh to found Health iPASS after his own family was faced with medical billing frustrations due to a lack of clarity in the patient collection process.

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Topics: Patient Consumerism, The HealthiPASS Solution, Innovation

Is Improving Your Revenue Cycle the Secret to Patient Retention?

Posted by Allyson Howard on Apr 18, 2018 7:38:12 AM

In a world where online bill payment has become the norm, the healthcare industry has woefully lagged behind when it comes to providing convenient and transparent billing and payment methods.

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Topics: Revenue Cycle Management, Patient Consumerism, Patient Retention, Medical Billing

Health iPASS Announces Our Rebranding Just in Time for Spring

Posted by Rajesh Voddiraju on Apr 12, 2018 9:22:26 AM

It’s mid-April, and spring is in the air. People love spring because it’s a time of renewal. Folks can walk down the same old street, but there’s a new sweetness in the air that makes them feel awake and alive. That’s why spring is the perfect time for us to introduce our new Health iPASS branding initiative.

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Topics: Revenue Cycle Management, The HealthiPASS Solution, healthcare payments, Innovation

Let Us Explain How to Future-Proof Patient Net Collections at the #AAOE2018 Conference!

Posted by Corbin Blakey on Apr 9, 2018 2:04:33 PM

Join Us3Millennials, millennials, millennials. Am I right?

It’s pretty much impossible to live in the U.S. today and not hear about how the generation known as “millennials” are changing everything from the way we eat and drink, to real estate markets, to the very shape of the U.S. economy itself. As you may know, millennials are expected to overtake Baby Boomers in population by 2019, and Generation Xers are expected to surpass Boomers in population by 2028.

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Topics: Revenue Cycle Management, Patient Payments, The HealthiPASS Solution, Millennials