Health iPASS Insights

Crain's Chicago Business Interviews Health iPASS Founder & CEO  RajeshVoddiraju

Posted by Melissa Hornberger on Apr 20, 2018 9:37:13 AM

In an article posted April 19th, 2018 based on an interview with Health iPASS CEO Rajesh Voddiraju, Crain’s Chicago Business senior reporter John Pletz asks the question, “How much will you owe for that doctor's appointment?” This very question is what drove Rajesh to found Health iPASS after his own family was faced with medical billing frustrations due to a lack of clarity in the patient collection process.

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Topics: Patient Consumerism, The HealthiPASS Solution, Innovation

Is Improving Your Revenue Cycle the Secret to Patient Retention?

Posted by Allyson Howard on Apr 18, 2018 7:38:12 AM

In a world where online bill payment has become the norm, the healthcare industry has woefully lagged behind when it comes to providing convenient and transparent billing and payment methods.

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Topics: Revenue Cycle Management, Patient Consumerism, Patient Retention, Medical Billing

Health iPASS Announces Our Rebranding Just in Time for Spring

Posted by Rajesh Voddiraju on Apr 12, 2018 9:22:26 AM

It’s mid-April, and spring is in the air. People love spring because it’s a time of renewal. Folks can walk down the same old street, but there’s a new sweetness in the air that makes them feel awake and alive. That’s why spring is the perfect time for us to introduce our new Health iPASS branding initiative.

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Topics: Revenue Cycle Management, The HealthiPASS Solution, healthcare payments, Innovation

Let Us Explain How to Future-Proof Patient Net Collections at the #AAOE2018 Conference!

Posted by Corbin Blakey on Apr 9, 2018 2:04:33 PM

Join Us3Millennials, millennials, millennials. Am I right?

It’s pretty much impossible to live in the U.S. today and not hear about how the generation known as “millennials” are changing everything from the way we eat and drink, to real estate markets, to the very shape of the U.S. economy itself. As you may know, millennials are expected to overtake Baby Boomers in population by 2019, and Generation Xers are expected to surpass Boomers in population by 2028.

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Topics: Revenue Cycle Management, Patient Payments, The HealthiPASS Solution, Millennials

Encouraging Front Office Staff to Embrace Patient Revenue Cycle Tools: A Three-Step Approach

Posted by Jessica McNamara on Apr 5, 2018 6:00:00 AM

Stop me if you have heard this one before:

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Topics: Revenue Cycle Management, Patient Satisfaction, Patient Payments, Financial Transparency, patient pay

New Podcast: Unraveling the Mystery of how to Optimize Patient Net Collections in Healthcare

Posted by Rajesh Voddiraju on Mar 21, 2018 6:00:00 AM

When David Williams from Health Business Group asked me to be a guest on his podcast to talk about the current state of patient payments in healthcare, I jumped at the opportunity. Not only are David and his team dialed in to the latest innovative healthcare technology, they are experts in best practices and benchmarking, helping companies navigate and solve the complexities of issues such as how to optimize the patient revenue cycle.

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Topics: Patient Payments

Want engaged asthma patients and caregivers? Make it easy for them to understand the cost of care

Posted by Greg Rakas on Mar 18, 2018 2:25:56 PM

Patients and providers have at least one thing in common: Both are frustrated by the costs and paperwork associated with asthma care. That shouldn’t come as a surprise: The total cost of treating asthma and its associated conditions in the U.S is $82 billion annually, according to research published in the Annals of the American Thoracic Society.

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Topics: Patient Collections, Asthma Clinics

The Millennials are Coming - How Will Your Practice Adapt to their Patient Revenue Cycle Needs?

Posted by Allyson Howard on Mar 18, 2018 10:59:15 AM

Let’s say for a moment that your medical practice doesn’t suffer from slow and ineffective patient revenue cycle management (RCM). Your patient net collection rates are a-ok, and you laugh in the face of insurance claim denials. Why should you care about updating your RCM to an innovative, user-friendly technological platform? 

One important reason is that millennials are coming, and this generation is slated to drive a massive sweep of change through the healthcare industry.

Millennials make up the largest portion of the American workforce, outnumbering even Baby Boomers since 2016. This huge group possesses an unsurpassed level of spending power for any generation in 2018-- $3.39 trillion dollars and rising. Even more important for your practice to consider is that millennials have been raised in a digitized world. They have come to expect and even demand the convenience and ease of handling most bill payment and purchasing online or through smartphone apps. Here are a few startling statistics regarding millennials and their approach to healthcare:

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Topics: Millennials

Disruptive Innovation in the Patient Revenue Cycle

Posted by Paul Prikasky on Mar 14, 2018 3:53:41 PM

In a changing healthcare landscape, relying on the same old methods and systems to manage patient revenue is simply no longer effective. The pressing need for positive change calls for disruptive innovation, which is defined by Forbes contributor John Converse Townsend in his 2013 article as, “how industries transform to create more affordable and accessible products and services.” Many hospitals and small-scale health systems are seeking this kind of revitalizing disruption by switching to a new Patient Accounting System (PAS) to improve communication throughout the organization, drive efficiency, increase patient loyalty and empowerment, and boost cost savings while improving cash flow. Unfortunately, in most cases, a PAS conversion can be a massive headache. It takes the right people, tools, and technology to efficiently convert your PAS, but knowing the “symptoms” that lead to a need for disruptive patient revenue cycle innovation is the first step to making the switch to a successful solution.

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Topics: Revenue Cycle Management, Innovation

Health iPASS Welcomes Imran Ahmad and Ryan Navratil to Leadership team

Posted by John Trader on Mar 13, 2018 8:27:10 AM

"If everyone is moving forward together, then success takes care of itself." --Henry Ford

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Topics: The HealthiPASS Solution, Innovation, Health iPASS new hires